Wholesale
How to buy wholesale
Order flow, payment, dispatch and approximate shipping costs.
Flow
Six steps
We send up to 3 samples. We can also visit your shop and taste together.
We send a quote with product, shipping, duties and taxes listed separately.
Once quantity and delivery date are set, we send an invoice.
Pay by Wise or PayPal before dispatch.
We ship directly from the producers’ factories and warehouses, with the documents your country requires.
After delivery, we ask how the matcha is working for you and use that for your next order or blend adjustment.
Terms
Terms of trade
| Minimum order | 1kg |
|---|---|
| Lead time | In-stock products ship within 3 business days of payment. Products ground to order ship about 1 month after payment |
| Duties and taxes | Singapore: we deliver with duties and taxes paid (DDP). Thailand and Indonesia: your shop pays them on delivery (DAP) |
| Currency | US dollars (euros also accepted) |
| Payment | Prepayment by Wise or PayPal |
| Ships from | Directly from the producers’ factories and warehouses |
| Carriers | Japan Post (EMS), FedEx, DHL |
| Regular delivery | We set a monthly quantity and delivery date |
| Packaging | 1kg aluminum bag |
| Documents | Specification sheet, certificate of analysis (COA), pesticide residue test, certificate of origin |
Shipping
Approximate shipping (Japan Post EMS, to Singapore / Thailand / Indonesia)
| Samples (up to 500g) | US$13 |
|---|---|
| 1kg | US$20 |
| 5kg | US$52 |
| 20kg | US$148 |
| 100kg or more | Quoted individually for air freight |
| United States (EMS) | Up to 500g US$25 / 1kg US$34 / 5kg US$96 / 20kg US$324 |
EMS takes about 2–3 days to Singapore, 3–4 days to Thailand, about 8 days to Indonesia, and 3–5 business days to the United States. These amounts are Japan Post’s standard rates converted to US dollars; as volume grows, we can use discounted EMS and FedEx rates. We also ship by FedEx and DHL; those rates are given in your quote.
By country
Wholesale by country
FAQ
Wholesale FAQ
What is the minimum order?
1kg per product.
How can I pay?
Prepayment by Wise or PayPal, in US dollars (euros are also accepted).
How quickly will I get a quote?
Within 1 business day, with product, shipping, duties and taxes listed separately.
How long does delivery take after I order?
In-stock products ship within 3 business days of payment. EMS takes about 2–3 days to Singapore, 3–4 days to Thailand, about 8 days to Indonesia, and to the United States 3–5 business days.
Who pays duties and taxes?
For Singapore, we deliver with duties and taxes paid (DDP). For Thailand, Indonesia and the United States, your shop pays them on delivery (DAP).
Can you deliver regularly?
Yes. We set a monthly quantity and delivery date and ship on a regular schedule.
Do you include the documents needed for import?
Along with the invoice and packing list, we provide a specification sheet, a certificate of analysis (COA), a pesticide residue test and a certificate of origin.
Can I buy without an import registration?
In Singapore, Thailand and Indonesia, the importing company needs a registration or license. If you don’t have one, we can guide you to work through a registered importer.
Samples
We send up to 3 samples
Tell us about your menu and we’ll pick the ones likely to suit it.